Privacy Policy

At Epic Party Rentals, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, phone number, email address, home address, and event details when you book or inquire about our services.

  • Payment Information: when you make a deposit or payment through our website (processed securely via third-party payment providers).

  • Usage Data: such as your IP address, browser type, pages visited, and time spent on our site to help improve our website and marketing efforts.

2. How We Use Your Information

We use your information to:

  • Confirm and manage your bookings

  • Process deposits and payments

  • Communicate with you regarding your event

  • Respond to customer service inquiries

  • Improve our services and website experience

  • Send occasional promotional offers (you can opt out at any time)

3. Sharing Your Information

We do not sell or rent your personal information. We only share it with trusted third-party providers as needed to:

  • Process payments securely

  • Host and maintain our website

  • Deliver customer communication or marketing

All third parties are required to handle your information with the same level of privacy and security we uphold.

4. Security

We take appropriate measures to protect your information. Your data is encrypted during transmission and stored securely. However, no method of transmission over the internet is 100% secure.

5. Your Rights & Choices

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletion of your data

  • Opt out of promotional emails or messages

To make a request, please contact us at [your contact email or form link].

6. Cookies

Our website may use cookies to improve user experience and track usage data. You can adjust your browser settings to decline cookies if you prefer.

7. Children’s Privacy

Our services are intended for general audiences. We do not knowingly collect information from children under 13 without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, contact us at:

📧 Email: contact@epicspartyrentals.com